The Course Outline Covers the Following Areas:
Unit 1: Mentoring, Coaching, and On-the-Job Training Foundations
- Explore the context for mentoring, coaching, and on-the-job training.
- Understand mentoring, workplace mentoring, and the Eight Pillars of Coaching/Mentoring.
- Learn principles of effective mentoring, including benefits and limitations.
- Differentiate between coaching and mentoring and their organizational impact.
- Gain insights into off-the-job and on-the-job training methods, advantages, and value.
- Define key roles in running internships and preparing managers for interns.
- Develop leadership skills for mentors and coaches.
- Understand roles of mentors and mentees and apply the DISC Personality Assessment to optimize mentoring.
- Address generational differences (Generation X and Y) in the mentoring process.
- Set up successful mentorship programs, from matching mentors and mentees to the mentoring connection process.
- Explore adult learning principles and the four learning styles.
Unit 2: Preparing Learners for On-the-Job Training
- Orient and prepare learners effectively for on-the-job training.
- Understand the phases of coaching on-the-job and conducting performance reviews.
- Identify learning needs, stakeholders, and barriers to learning.
- Plan and prepare on-the-job training using a structured approach, including creating a Training Needs Report.
- Apply the five-step process for preparing on-the-job training programs.
Unit 3: Implementing and Reviewing On-the-Job Training (OTJ)
- Implement and assess learner performance during on-the-job training.
- Develop key communication skills for OJT, including body language, tone, and active listening.
- Use effective questioning techniques and prepare for one-on-one OJT sessions.
- Design learning contracts and frameworks for OJT session planning.
- Monitor learner progress using tools like progress reports and contact reports.
- Provide constructive feedback and conduct progress reviews.
- Evaluate and improve the OJT program through comprehensive review processes.
