Leadership and Management
- Understand the key concepts of leadership and management and how they complement each other.
- Differentiate between leadership and management roles in organizational settings.
- Assess personal leadership qualities and styles.
- Recognize personal and team behavior and communication styles to enhance productivity and achieve targets.
- Gain insights into various leadership theories and styles for workplace application.
- Distinguish between autocratic and facilitative leadership to adopt more flexible approaches.
The Role of Supervisors in Organizations
- Analyze and identify management roles within an organization.
- Interpret organizational structures and understand management functions in key areas, such as Human Resources, Marketing, and Administration.
- Apply management functions effectively in your organization while maintaining confidentiality.
- Understand your role in business planning as a leader and manager.
- Manage resources and employees efficiently within your department or unit.
Developing Supervisory and Management Competencies
- Analyze leadership and management tasks, including planning, organizing, leading, and controlling.
- Develop strategic planning skills aligned with organizational goals.
- Understand your role in organizing, controlling, and coordinating key tasks.
- Create actionable plans for your area of work to drive efficiency and success.
Communication, Motivation, Delegation, and Decision Making
- Master effective communication techniques and embrace diversity in the workplace.
- Develop mentoring and coaching skills to support and motivate your team.
- Foster trust, participation, and open communication within your department.
- Learn the art of delegation and differentiate between responsibility and accountability.
- Handle conflicts promptly and apply structured decision-making processes in real work scenarios.
- Monitor team performance and evaluate the impact of leadership and management practices.
